For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, packaging, and all accessories, the GSM products comes with a 2 year warranty so you can get a replacement or refund in this period with no questions asked.

 

To Cancel an order please call us asap on 0800 772 0783, this will ensure we do not ship the unit out which would incur costs for both parties, once we have spoken to you we will refund via the payment method you used and remove the order from the system.